These Terms and Conditions “Agreement” govern the use of shipping services provided by Northern Stars Logistics. By using our services, the customer you agrees to the following: We provide shipping and delivery services, including but not limited to the transport of parcels, freight, and commercial goods. Specific service details will be outlined in the shipping agreement or invoice. All shipping rates are provided upon request or listed in a formal quote.
Rates are subject to change due to fuel costs, taxes, tolls, and surcharges.
Full payment is required before the shipment is dispatched unless otherwise agreed in writing.
Accepted payment methods include are cash, card, zelle and cash app.
We will make reasonable efforts to pick up and deliver shipments according to the agreed schedule.
Delays may occur due to weather, traffic, customs clearance, or other unforeseen circumstances.
We are not liable for delays outside our control.
It is the Client’s responsibility to ensure that all items are properly packaged and labeled and that the delivery address is
correct otherwise it may attract a fine.
The Company is not responsible for damage due to inadequate packaging.
Improperly labeled packages may be delayed or returned at the Client’s expense. Clients must not ship items prohibited by law or company policy, including but not limited to:
Hazardous materials
Illegal substances
Perishables (without proper documentation and packaging)
Firearms or explosives
We reserve the right to inspect and refuse any shipment.
Our liability for loss or damage is limited to the cost per shipment, once you can prove it was delivered and sign for at our warehouse and declared value coverage is purchased.
Claims for loss or damage must be made in writing within 3 days of delivery or the expected delivery date.
Supporting documentation (e.g., photos, invoices) must accompany all claims. For international shipments:
Basic coverage is included [or not included] with all shipments.
Additional insurance is available upon request at the Client’s expense.
We reserve the right to refuse service to anyone for any reason, including non-compliance with these terms.
This Agreement shall be governed by the laws of Jamaica. Any disputes will be resolved in the courts located in May Pen
We may amend these terms at any time. Updated terms will be posted on our website and apply to all services thereafter.
If you have questions or concerns, please contact us at
Northern Stars Logistics
Anderson Town District
James Hill P.O
Clarendon
1876-391-8314
https://[email protected]
This Agreement shall be governed by the laws of [Your State/Country]. Any disputes will be resolved in the courts located in [Your Jurisdiction]